What if your program is selling… but your clients aren’t actually getting the transformation they paid for?
In this episode of Optimize to Monetize, Michelle sits down with Jasmine Jonte, founder and CEO of Cre8tion, to talk about the part of creating and selling courses and programs that most experts don’t spend nearly enough time thinking about: what happens after the sale.
Because having great expertise doesn’t automatically mean you know how to turn that expertise into a great learning experience.
Jasmine shares what separates programs people buy from programs people actually complete, get results from, and want to continue buying from. They also dive into the overlooked gaps in client experience that can quietly impact retention, lifetime customer value, referrals, and ultimately, your revenue.
If you already have a course, membership, mastermind, or group program, this conversation will have you looking at your program through an entirely different lens.